Returns & Exchanges
We want you to love your Welnura ritual. If something isn't right, we'll fix it.
30-day hassle-free returns
You have 30 days from delivery to request a return or exchange. Products should be unused and in original packaging where possible.
How to start a return
- Email us at welnura.store@gmail.com with your order number.
- We'll reply within 1 business day with return instructions.
- Once we receive your return, refunds are issued within 5 business days.
Damaged or wrong items
Received something damaged or incorrect? Send us a photo and we'll ship a replacement immediately — no return needed.